With both sashes tilted in:
 Grasp lower right screen ridge with fingers. |
 Push/pull screen left (to compress hidden spring clips on left side of screen) and push corner out — away from you. |
 Push/pull screen down, to the right, away from you, and out of frame. |
To remove bottom screen
 Slide screen up to clear bottom track. |
 Grasp top of screen, push left (to compress hidden spring clips on left side of screen) and out — away from you. |
 Push/pull screen out of frame. |
Replace screens from outside home.
If window has two screens, replace bottom screen first — then replace top screen like this:
Start with the right side of screen...
 Insert lower right corner slightly into right track. |
 Angle top right corner into top track. |
 Slide top right corner clockwise into place. |
... then left side goes in:
With one hand, push screen to right (compressing spring clips into right track) while tapping top left corner of screen into top track with other fist. |
Press left edge in while firmly tapping in lower left corner with fist. |
 | Making a service inquiry? Please help us identify the window at issue. Wallside Windows made since 2003 have unique code numbers printed on the spacer between glass panes in the upper right or left corner of each sash. Please refer to this number — which we call a "unit ID" — when contacting us about a service issue. |
For windows without a unit ID, you can help us by providing the following information:
| |
Need further help?
Call us at 1-800-521-7800, 8 a.m. to 4 p.m. weekdays, or contact the Wallside Help Desk online for a quick response — usually within one business day.
